Secure, reliable key handling that gives you control.
Our Key Management Service offers secure storage, transfer, and tracking of keys and access devices for short-term rentals. We provide coded keyboxes, secure handover protocols, and strict logging so hosts have full visibility over who accessed the property and when. Options include on-demand key delivery, scheduled handovers, and integrated replacements for lost keys. This reduces unauthorized access risks, simplifies multiple-hosting operations, and removes the stress of coordinating last-minute key changes. Our processes protect both your property and your guests while keeping access seamless.
Key Handling Tasks
Secure processes to manage access, replacements, and logs.
- Secure key storage
- Schedule key handovers
- Log every access event
- Replace lost keys promptly
- Manage keybox codes
- Coordinate with cleaners
The Right Practices
We maintain strict chain-of-custody for all keys: logged handovers, ID checks on collection, and immediate rekeying or code changes after suspected compromise. Digital key management options are available where supported by locks. We encrypt access logs and limit staff access to essential personnel. For hosts with multiple properties, consolidated management reduces risk of misplacement. We also offer contactless options and emergency call-outs, balancing convenience with security best practices to protect the listing and guests.